sltvip Privacy Policy

sltvip operates an online casino and sports betting platform serving Filipino players in the Philippines. As part of operating this platform, sltvip collects and processes personal information about registered users. We understand that Filipino players – whether in Manila, Cebu, Davao, Iloilo, or anywhere else in the archipelago – have a right to know what happens to their personal data and a reasonable expectation that it will be handled responsibly.

This Privacy Policy is the central document through which sltvip fulfils its transparency obligations as a data controller under Philippine law. It covers personal data collected through account registration, the sltvip login process, payment transactions, gameplay, customer support interactions, and use of the sltvip website at sltvip.org. It does not apply to the data practices of third-party game studio providers or payment service providers that operate their own independent privacy policies.

This Privacy Policy should be read alongside the sltvip Terms & Conditions and Responsible Gaming Policy, which collectively govern the full relationship between sltvip and its registered users.

As the data controller, sltvip determines the purposes and means of processing personal data collected through the sltvip platform. Where sltvip engages third-party data processors – such as payment service providers, identity verification vendors, and game studio partners – those entities act as data processors under sltvip's instruction and are subject to data processing agreements that impose obligations consistent with this Privacy Policy and Philippine law.

sltvip collects the following categories of personal data from users of the platform:

• Direct Collection – Registration. When you create a sltvip account, you directly provide your name, email address, date of birth, and mobile number through the registration form.
• Direct Collection – KYC Verification. When you submit identity documents to complete KYC verification, sltvip or its designated identity verification partner collects the identity data contained in those documents.
• Direct Collection – Payment Transactions. When you deposit or withdraw funds via GCash, PayMaya, BPI, BDO, or other supported channels, sltvip collects transaction reference data and payment method identifiers necessary to process and record the transaction.
• Direct Collection – Support Interactions. When you contact sltvip support via live chat or email, the content of that communication is collected and retained as part of your account record.
• Automated Collection – Technical Data. When you access the sltvip platform, our servers automatically collect technical data including your IP address, browser information, device type, and session timing data. This collection is automatic and occurs regardless of whether you are logged into your sltvip account.
• Automated Collection – Cookies. sltvip uses cookies and similar tracking technologies to maintain session state, prevent fraud, measure platform performance, and (where consent is given) personalise your experience. Cookie usage is described in detail in Section 8 of this Policy.
• Third-Party Sources. sltvip may receive personal data from third-party identity verification providers, payment processors, and fraud detection services where such sharing is necessary for the purposes described in this Policy and is conducted in compliance with applicable law.

sltvip processes personal data for the following specific, explicit, and legitimate purposes:

• Account Registration and Management. To create and maintain your sltvip account, verify your identity, authenticate your sltvip login, and manage account settings and preferences.
• Age Verification and KYC Compliance. To verify that you are at least 21 years of age, in compliance with PAGCOR regulatory requirements, and to conduct the know-your-customer checks required under Philippine anti-money laundering laws.
• Payment Processing. To process deposits, withdrawals, and associated transaction records in Philippine Peso through GCash, PayMaya, and other supported payment channels.
• Platform Operation and Game Delivery. To deliver the casino games, sports betting markets, bingo rooms, and fishing games available on sltvip, including tracking gaming sessions, calculating winnings, and managing bonus activation and wagering fulfilment.
• Responsible Gaming Compliance. To operate and enforce deposit limits, cooling-off periods, and self-exclusion tools in accordance with PAGCOR's responsible gaming framework, and to monitor for indicators of problem gambling behaviour requiring intervention.
• Fraud Prevention and Security. To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct on the sltvip platform.
• Customer Support. To respond to queries, complaints, and support requests submitted by registered users through live chat, email, or other support channels.
• Marketing Communications. To send promotional emails, SMS notifications, and in-platform messages regarding bonuses, new games, and promotions to users who have provided consent for such communications. Marketing communications may be opted out of at any time.
• Legal and Regulatory Compliance. To comply with obligations under Philippine law, including anti-money laundering reporting requirements, data retention obligations, and responses to valid legal requests from Philippine government authorities.
• Platform Analytics and Improvement. To analyse platform usage patterns, identify technical issues, and improve the user experience for Filipino players on the sltvip platform.

Under the Data Privacy Act of 2012, sltvip relies on the following legal bases for processing personal data:

sltvip does not sell or rent your personal data to third parties. We share personal data only in the following circumstances:

• Payment Service Providers. sltvip shares necessary transaction data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors solely for the purpose of executing deposits and withdrawals in Philippine Peso. These providers process data under their own privacy policies and are contractually bound to maintain appropriate data security.
• Identity Verification Partners. sltvip may use third-party KYC service providers to verify the identity and age of registered users. These providers receive only the identity documents and data necessary for verification and are prohibited from using the data for any other purpose.
• Game Studio Providers. Technical session data is shared with game studio providers (e.g., Pragmatic Play, Evolution Gaming, PG Soft) solely to the extent necessary to deliver and authenticate game sessions. Game studios do not receive financial or contact data beyond what is required for game session delivery.
• Regulatory and Law Enforcement Authorities. sltvip will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required to do so by law or by a valid legal order. sltvip will not disclose data beyond what is required by the specific legal obligation.
• Fraud Prevention Services. Certain technical data (including IP addresses and device identifiers) may be shared with fraud detection service providers for the purpose of identifying and preventing fraudulent activity on the sltvip platform.
• Corporate Transactions. In the event of a merger, acquisition, or sale of sltvip's business assets, personal data held by sltvip may be transferred to the acquiring entity, subject to that entity being bound by data protection obligations no less protective than those set out in this Privacy Policy.

sltvip uses cookies and similar technologies on the sltvip.org website. The following categories of cookies are in use:

You may manage non-essential cookie preferences through the cookie consent interface displayed on your first visit to sltvip.org, or through your browser's cookie management settings. Disabling strictly necessary cookies will prevent the sltvip platform from functioning correctly and will prevent the sltvip login process from completing.

sltvip retains personal data for the minimum period necessary to fulfil the purposes described in this Privacy Policy, subject to any longer retention periods required by Philippine law:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

sltvip implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Key measures include:

• 256-bit SSL/TLS 1.3 encryption for all data in transit between your device and sltvip servers, including during the sltvip login process.
• Encryption of sensitive personal and financial data stored in sltvip databases, using industry-standard encryption algorithms.
• Role-based access controls ensuring that sltvip staff can only access personal data to the extent required for their specific job function.
• Audit logging of all access to personal data records, with regular review of access logs by the sltvip security team.
• Two-factor authentication for sltvip administrative systems, preventing unauthorised access even in the event of credential compromise.
• Regular security assessments, penetration testing, and vulnerability scanning of the sltvip platform infrastructure.
• Staff data protection training ensuring all sltvip personnel who handle personal data understand their obligations under the Data Privacy Act of 2012.
• Incident response procedures enabling sltvip to detect, respond to, and notify the National Privacy Commission of personal data breaches within the timeframes required by NPC regulations.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by sltvip:

• Age verification is conducted as part of the KYC process using a valid Philippine government-issued identification document. Registration without completing age verification is permitted up to a threshold, but account functionality – including withdrawals – is blocked until age is confirmed.
• If you are a parent or guardian and believe your child has registered an account on sltvip, please contact sltvip support immediately at [email protected]. sltvip will take prompt action to close the account and delete the associated personal data.
• sltvip does not direct any marketing or promotional communications toward persons under 21 years of age and takes reasonable steps to ensure that its advertising channels do not reach underage audiences.

The sltvip platform integrates with third-party services including game studio platforms and payment processors. When you interact with these services through sltvip, some data transfer between sltvip and those third parties occurs as described in Section 7 of this Policy. However, those third parties operate under their own privacy policies and data practices, for which sltvip is not responsible.

sltvip does not include links to external third-party websites within its platform in a way that would result in sltvip transferring your personal data to those websites without your knowledge. The sltvip website at sltvip.org does not contain advertising networks or social media tracking pixels that would share your data with third-party advertising platforms.

• sltvip may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine privacy law, or updates to the regulatory requirements applicable to the sltvip platform.
• Material changes to this Privacy Policy – particularly changes that affect the categories of data collected, the purposes of processing, or the rights available to data subjects – will be communicated to all registered sltvip users via their registered email address at least seven (7) days before the changes take effect.
• The Effective Date shown at the top of this Policy reflects the date on which the most recent version became operative. Previous versions of the Privacy Policy are available on request from sltvip support.
• Your continued use of the sltvip platform following the effective date of any Privacy Policy update constitutes acknowledgement of the updated Policy. If you do not agree with material changes, you should exercise your data subject rights as described in Section 11 and request account closure.

For all data privacy enquiries, data subject requests, or concerns about how sltvip handles your personal information, please contact us through the following channels: