sltvip Terms & Conditions

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "sltvip" / "Platform" refers to the online gaming platform operated at sltvip.org, including all games, services, payment systems, promotional programs, and customer support channels made available through that domain.
• "Account" means the individual registered account created by a User on the sltvip platform, through which the User accesses games, manages funds, and interacts with platform services.
• "User" / "Player" means any individual who has registered a verified account on sltvip or who accesses any portion of the platform's services.
• "Real Money Balance" means the Philippine Peso funds deposited by the User into their sltvip wallet and available for wagering or withdrawal.
• "Bonus Balance" means promotional funds, free spins credits, or other bonus-type allocations granted by sltvip, which are subject to specific wagering requirements before they may be converted to withdrawable funds.
• "Wagering Requirement" means the total value of bets that a User must place using an eligible bonus before any portion of that bonus may be withdrawn. Wagering requirements are stated in multiples of the bonus amount (e.g., 15× means the bonus amount multiplied by fifteen).
• "Qualifying Game" means any game on the sltvip platform that contributes to wagering requirement fulfilment under the relevant promotion's specific game contribution schedule.
• "GCash" / "PayMaya" refers to Philippine e-wallet services integrated as supported payment methods on the sltvip platform.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government agency responsible for regulating and licensing gambling activities in the Philippines.
• "KYC" (Know Your Customer) means the identity and age verification process required of all sltvip Users prior to the activation of full account functionality, including withdrawal processing.

Your access to and use of the sltvip platform constitutes your full and unconditional acceptance of these Terms and Conditions and all policies incorporated herein by reference, including but not limited to the sltvip Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the platform.

• These Terms apply from the moment you first access the sltvip platform, regardless of whether you complete the account registration process.
• By clicking "I Agree," "Create Account," or any similar affirmative action during the sltvip registration process, you are providing express digital confirmation of your acceptance of these Terms.
• Acceptance of these Terms creates a binding contractual relationship between you and sltvip. This agreement is governed by the laws of the Republic of the Philippines.
• sltvip reserves the right to amend these Terms at any time. Continued use of the platform following the publication of amended Terms constitutes acceptance of the updated version. Material changes will be communicated to registered Users via their registered email address.
• If you do not accept any amendment to these Terms, you must cease use of the platform immediately and contact sltvip support to close your account and process any withdrawable balance.

Access to and use of sltvip is restricted to individuals who satisfy all of the following eligibility criteria simultaneously:

• You must be a natural person (not a corporation, trust, or other legal entity) residing in a jurisdiction where access to online casino gaming is not prohibited by applicable law.
• You must not be currently self-excluded from the sltvip platform or any other PAGCOR-regulated gaming platform under a self-exclusion order.
• You must not be an employee, contractor, director, officer, or immediate family member of sltvip or any of its affiliated game studio partners.
• You must provide accurate, complete, and current information during the registration process. The name, date of birth, and contact details you submit must match your valid Philippine government-issued identification document exactly.
• You may only maintain one (1) active sltvip account at any time. Persons found operating multiple accounts will have all accounts closed and all balances forfeited.
• You must complete sltvip's KYC verification process – submitting a valid Philippine government ID (SSS, PhilHealth, Postal ID, Passport, or Driver's License) – before withdrawals can be processed or before your Real Money Balance exceeds the unverified threshold set by sltvip at its discretion.
• sltvip reserves the right to refuse account registration or to close any existing account if the eligibility criteria set out in this Section are not satisfied, without obligation to provide reasons.

You are solely responsible for all activity that occurs under your sltvip account. The following obligations apply to all registered Users of the platform:

• You must keep your sltvip login credentials – including your password and any two-factor authentication codes – strictly confidential. You must not share your credentials with any other person under any circumstances.
• You are responsible for all wagers placed, deposits made, and withdrawals requested through your account, whether or not you authorised the specific action, unless you have previously reported a compromise of your account credentials to sltvip support and received written confirmation of the report.
• You must notify sltvip support immediately if you believe your account has been accessed by an unauthorised party or if your login credentials have been compromised.
• sltvip will never ask you for your password through any channel, including live chat, email, or telephone. Any communication requesting your password should be treated as fraudulent and reported to sltvip support.
• You are responsible for maintaining the security of the device and network connection you use to access sltvip. sltvip is not liable for losses arising from your use of shared devices, unsecured public WiFi networks, or malware on your device.
• You must promptly update your registered contact information – email address and Philippine mobile number – if they change, to ensure continued receipt of account communications and security notifications.
• You must not access the sltvip platform using automated tools, bots, scripts, or any technology designed to interact with the platform outside of normal human browser use.

All financial transactions on the sltvip platform are conducted exclusively in Philippine Peso (PHP). The following terms govern deposits into your sltvip account:

• Deposits must originate from a payment method registered in your own name and matching the identity information on your verified sltvip account. Third-party deposits are not permitted.
• sltvip does not charge deposit fees. However, your payment service provider (e.g., your bank or GCash) may apply their own transaction charges, which are your sole responsibility.
• sltvip reserves the right to request documentation confirming the source of deposited funds where the volume or pattern of deposits triggers an obligation under applicable anti-money laundering regulations.
• Deposits made through payment methods that are later found to be fraudulent, chargedback, or disputed will result in immediate account suspension and recovery of any associated winnings.
• sltvip is not responsible for delays caused by third-party payment processing systems, scheduled bank maintenance windows, or national holidays observed by Philippine financial institutions.
• sltvip reserves the right to set individual deposit limits on accounts at its discretion, in addition to any limits the User has voluntarily set through the responsible gaming tools.

• Withdrawals may only be made to a payment method registered in your own name that matches the identity information on your verified sltvip account. sltvip does not process withdrawals to third-party accounts under any circumstances.
• The right to withdraw Real Money Balance funds is conditional upon satisfactory completion of the KYC verification process. sltvip may withhold withdrawal processing pending satisfactory KYC completion.
• Bonus Balance funds are not withdrawable until the applicable wagering requirement has been fully met. At the time of a withdrawal request, any unmet wagering requirement on an active bonus may result in the forfeiture of the bonus balance, at sltvip's discretion.
• sltvip reserves the right to request additional documentation – including but not limited to proof of payment method ownership, source of funds declarations, or enhanced due diligence documents – for any withdrawal request, regardless of the amount.
• Withdrawal processing times stated on the sltvip platform are estimates and may vary due to the operating hours of Philippine financial institutions and third-party payment processors.
• sltvip reserves the right to limit withdrawal amounts at any time where there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms pending investigation.

sltvip offers various promotional bonuses to eligible registered Users. All bonuses are subject to these general terms and any additional promotion-specific terms published alongside the relevant offer.

• Bonuses are available only to Users who have fully completed the KYC verification process unless explicitly stated otherwise in the promotion terms.
• All bonuses are subject to wagering requirements. The standard wagering requirement for deposit match bonuses is 15× the bonus amount, unless a different multiplier is stated in the promotion terms. Wagering requirements must be fulfilled within 30 calendar days of the bonus being credited, after which unused bonus funds expire automatically.
• Wagering contributions vary by game type. Slots typically contribute 100% of each bet toward wagering requirements. Live casino games, table games, and sports bets may contribute at a reduced rate or at 0% depending on the specific promotion. Game contribution schedules are published on the relevant promotion page.
• Each promotion is limited to one claim per User, per household, per IP address, and per device, unless the promotion terms explicitly state otherwise.
• sltvip reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice. If a User is in the process of fulfilling wagering requirements at the time of cancellation, sltvip will exercise reasonable discretion in determining the treatment of any partially fulfilled requirement.
• sltvip reserves the right to claw back bonuses and associated winnings from any User who, in sltvip's reasonable judgment, has engaged in bonus abuse – including but not limited to low-risk wagering strategies designed to clear wagering requirements without genuine gaming risk, use of multiple accounts to claim the same offer, or misrepresentation of identity to claim a first-deposit bonus more than once.
• Bonus funds and real money funds are tracked separately in the sltvip wallet. The order in which these funds are used for wagering is determined by sltvip's system configuration and displayed clearly in the User's wallet interface.

All games available on the sltvip platform are supplied by certified third-party game studios. The following terms govern the use of games on the platform:

• All slot games, RNG table games, and RNG bingo titles available on sltvip utilise independently certified Random Number Generator (RNG) software. RNG systems are audited by recognised testing laboratories to ensure that game outcomes are statistically random and comply with published Return to Player (RTP) figures.
• Live dealer games are supplied by Evolution Gaming, Pragmatic Play Live, and other certified live casino studios. Live game outcomes are determined by real physical processes – cards dealt, wheels spun, or dice thrown – subject to the rules and procedures of each game as presented in the live dealer stream.
• Published RTP figures represent the theoretical long-term statistical return of a game across a large number of rounds. Individual session results may differ materially from the published RTP. sltvip does not guarantee that any individual player will achieve returns close to the published RTP in any session.
• In the event of a technical malfunction, disconnection, or system error that interrupts a game round before a result has been determined, the incomplete round will be voided and the staked amount returned to the User's Real Money Balance. sltvip is not liable for any anticipated winnings from a voided round.
• Game decisions made by the sltvip platform in the event of a verifiable software error or malfunction shall be binding unless sltvip, in its sole discretion, elects to void the round as described above. sltvip is not obligated to honour winnings derived from a clear software or display error.
• Game-specific rules are accessible within each game's interface or accompanying help documentation. Users are responsible for familiarising themselves with the rules of each game before placing real-money wagers.

The following activities are strictly prohibited on the sltvip platform:

• Registering more than one account or providing false identity information during registration or KYC verification.
• Using the platform if you are under 21 years of age or if you are self-excluded from sltvip or any PAGCOR-regulated gaming platform.
• Using automated betting tools, bots, artificial intelligence software, or any scripting technology to interact with the sltvip platform outside of normal human browser operation.
• Colluding with other players at live dealer tables, bingo rooms, or any multiplayer game format available on sltvip to manipulate game outcomes or pool bonuses.
• Exploiting programming errors, software bugs, display glitches, or known mathematical vulnerabilities in any game to gain an unfair advantage. Users who discover such errors must report them to sltvip support immediately and must not exploit them.
• Using the platform in connection with money laundering, terrorist financing, or any other unlawful financial activity. sltvip is subject to anti-money laundering obligations and cooperates fully with Philippine government investigations.
• Engaging in abusive, threatening, harassing, or offensive conduct toward sltvip support staff, live dealers, or other players in any communication channel.
• Attempting to access accounts belonging to other Users, or interfering with the technical infrastructure of the sltvip platform.
• Reselling, brokering, or transferring sltvip account access or account balances to any third party for commercial or non-commercial purposes.
• Claiming or attempting to claim the same promotion more than once, including through the use of multiple email addresses, devices, or household members in violation of the applicable promotion terms.

sltvip is committed to providing a safe gambling environment for all Filipino players. The following responsible gaming obligations apply to both sltvip and to all registered Users.

• sltvip provides deposit limit tools (daily, weekly, and monthly) that are accessible from the account settings menu. Once a deposit limit is set, it takes effect immediately. Any request to increase a deposit limit is subject to a minimum 24-hour cooling period before the increase becomes active.
• Users may set session time reminder alerts from the account settings, configuring notifications at intervals of their choice. These alerts notify the User of elapsed gaming time without interrupting the session.
• Cooling-off periods ranging from 24 hours to 6 weeks are available on request from the account settings. During a cooling-off period, the User's account is suspended and cannot be reactivated before the period expires. Cooling-off periods cannot be reversed once initiated.
• Permanent self-exclusion is available to any User who wishes to close their account on a permanent basis due to problem gambling concerns. Permanent self-exclusion requests must be submitted to sltvip support and take effect within 24 hours of confirmation. Self-excluded accounts are not reactivated under any circumstances.
• sltvip reserves the right to impose responsible gaming restrictions on an account without User request where sltvip's responsible gaming monitoring systems identify patterns of play consistent with problem gambling behaviour. Users subject to such restrictions will be notified by email.
• sltvip does not extend credit to Users under any circumstances. All wagering must be funded from deposits of the User's own legally obtained funds.

• All content on the sltvip platform – including but not limited to the sltvip brand name, logo, website design, user interface, text, graphics, promotional materials, and software – is the intellectual property of sltvip or its licensors and is protected under applicable Philippine and international intellectual property laws.
• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sltvip platform solely for your personal, non-commercial gaming activity as permitted by these Terms. This licence does not include any right to reproduce, distribute, modify, publicly display, or create derivative works from any sltvip content.
• Game content, including game graphics, soundtracks, game mechanics, and pay table structures, is the intellectual property of the respective game studio licensors. Use of such content outside of normal gameplay on the sltvip platform is prohibited without the explicit written consent of the relevant rights holder.
• You must not frame, scrape, or deep-link to any portion of the sltvip platform without prior written authorisation from sltvip.

To the maximum extent permitted by applicable Philippine law, the following limitations apply to sltvip's liability to you:

• sltvip's total aggregate liability to you arising out of or in connection with your use of the platform – whether arising in contract, tort, negligence, or otherwise – shall not exceed the total amount you deposited into your sltvip account in the twelve (12) months immediately preceding the event giving rise to the claim.
• sltvip shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages, including loss of profits, loss of data, loss of goodwill, or service interruption losses, whether or not sltvip has been advised of the possibility of such losses.
• sltvip does not guarantee uninterrupted, error-free, or secure access to the platform at all times. Maintenance windows, force majeure events, telecommunications failures, and third-party payment processing outages may affect platform availability. sltvip shall not be liable for losses arising from such interruptions.
• Nothing in these Terms limits or excludes sltvip's liability for fraud, wilful misconduct, or any other liability that cannot be limited or excluded under applicable Philippine law.

• You may request voluntary closure of your sltvip account at any time by contacting sltvip support. Upon voluntary closure, your verified Real Money Balance (net of any bonus balance) will be returned to you via your most recently used withdrawal method within the standard processing timeframe.
• sltvip reserves the right to suspend or permanently close any account, with or without prior notice, where it has reasonable grounds to believe that: (a) these Terms have been breached; (b) the User has provided false identity information; (c) the User is under 21 years of age; (d) fraudulent or illegal activity has occurred; or (e) continued operation of the account presents regulatory, reputational, or financial risk to sltvip.
• Upon account closure due to a breach of these Terms, sltvip may forfeit the entirety of the account balance, including both Real Money Balance and Bonus Balance, at its discretion. sltvip will provide written notice of forfeiture to the User's registered email address.
• Accounts closed due to self-exclusion requests are treated as described in Section 10 (Responsible Gaming) of these Terms.

• sltvip reserves the right to amend, update, or replace these Terms and Conditions at any time. The most current version of the Terms will be published on this page with an updated Effective Date.
• For amendments that materially affect User rights or obligations – such as changes to withdrawal policies, bonus terms, or account closure procedures – sltvip will provide at least seven (7) calendar days' notice via email to registered Users before the amended Terms take effect.
• Non-material amendments – such as corrections of typographical errors, clarification of existing provisions without substantive change, or updates to contact information – may be published without prior notification and take effect immediately upon publication.
• Your continued use of the sltvip platform following the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not accept the amended Terms, you must stop using the platform and request account closure as described in Section 13.

• These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws provisions.
• In the event of a dispute between you and sltvip arising from your use of the platform or these Terms, you agree to first attempt to resolve the dispute informally by contacting sltvip support and providing a written description of the dispute and the resolution you seek. sltvip will acknowledge receipt of a written dispute within five (5) business days and endeavour to propose a resolution within thirty (30) calendar days.
• If informal resolution is not achieved within the thirty-day period, the dispute may be referred to the appropriate Philippine regulatory body or courts with jurisdiction over the subject matter of the dispute.
• Nothing in this Section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction to prevent the continuation of any breach of these Terms.

If you have any questions about these Terms and Conditions, wish to submit a formal dispute, or need to contact sltvip for any account-related matter, please use the following contact channel: